For Pet Parents
Losing a pet with whom we have shared our lives is so very difficult. We are deeply sorry for your loss, and are committed to helping you and your family throughout this time.
Our caring, compassionate staff will do everything we can
to help you make arrangements that best meet your needs.
Just as there is no right or wrong way to grieve, the type of services that you need are individual to you. Our team will gently guide you through the options available and help you determine what will honor and memorialize your beloved pet in the way that feels best to you and your loved ones. We, too, have gone through the loss of a pet and believe the right services can make a big difference.
Our Services Include:
Cremation is a sacred experience and should be treated as such. We are honored to have a role in transitioning your pet through this journey, and adhere to a strict code of ethics and exemplary standards of operation with every pet cremation. Regardless of the type of cremation you choose, rest assured your pet will be looked after personally and will always be handled in a respectful, compassionate and dignified manner.
When you choose private cremation, your beloved pet will be the only creature present during the cremation process. All of our aftercare partners offer a tracking system so you can feel confident that the remains you receive are those of your pet. When the process is complete, you will receive the cremated remains of your pet in the urn of your choosing as a permanent keepsake.
Your treasured pet will be gently placed into the crematory together with other pets. Rather than returning your pet’s cremated remains to you, upon completion of the cremation process, the communal remains are collected and will be scattered in a beautiful, private setting.
Some of our locations are equipped to provide cremation for horses and other large animals. If needed, we can arrange transportation of your horse or large pet from your location to one of our facilities.
With our tracking system, you will have the added peace of mind of monitoring your pet aftercare services throughout the process. A proprietary identification tag stays with your pet throughout our care, ensuring that your pet is identifiable throughout the entire process and returned to you. It is our intent and hope that this system provides you with the highest level of accountability, transparency and comfort possible.
Viewing and Visitation
Some of us wish to be close to our pet as we bid farewell. If you prefer to say goodbye to your cherished pet in a private setting with family and close friends, we have locations that offer Viewing and Visitation services. Our Viewing and Visitation provides a time for gathering together in ceremony to share a meaningful goodbye. Whether you prefer a quiet, reflective memorial or a joyful tribute, we will support and guide you through making arrangements that fit your needs.
The ways in which we can remember our pets are as diverse as our pets themselves. Many people find that having a memorial product, whether a necklace, windchime or urn, helps keep the spirit of their beloved pet close to them. We offer a collection of products that may capture a piece of your pet’s unique personality or reflect the life you shared.
Should you prefer to find a final resting place for your pet in a private, landscaped sanctuary, some of our locations provide the option of onsite burials. While the specifics of our specially designed cemeteries vary from location to location, every burial ground offers the option of a dignified service and a beautiful setting that you can visit as often as you like.
Grief Counseling and Support
One of the greatest challenges we have in life is the loss of a loved one. Our pets are a companion, a source of unconditional love and often, our best friends. The grief that can follow may be difficult for you (and those close to you) to understand and to move through. There is no right or wrong way to process the grief you feel after losing a beloved member of the family. It often helps to have a trusted resource who has experience helping people through this challenging time. Please know you and your family can turn to our professionals for compassion, support and guidance in whatever way best suits your needs, at any time.